Important Notice: Shipping Delay Due to Annual Warehouse Maintenance
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- Important Notice: Shipping Delay Due to Annual Warehouse Maintenance
Dear Valued Vice Eyewear Customer,
We hope this message finds you well and thriving in the new year. At Vice Eyewear, we prioritize transparency and aim to keep you informed about any developments that may impact your shopping experience. Today, we bring to your attention an important update regarding the processing and shipment of orders.
Starting from now, January 25, until February 20, our team will be conducting our annual warehouse maintenance. This essential process is designed to enhance the efficiency and reliability of our operations, ensuring that we continue to provide you with the exceptional service and products you've come to expect from Vice Eyewear.
What does this mean for you?
1. **Order Processing Pause:** Any orders placed during this period (Jan 25-Feb 20) will be processed starting February 20. We appreciate your understanding and patience as we work diligently to fulfill your orders promptly.
2. **Previously Placed Orders:** If you've already placed an order with us, worry not. Your purchase is not impacted by this delay, with a few exceptions. If your order is among those affected, our customer service team will reach out to you directly to provide support and alternatives.
3. **Exceptional Service Commitment:** We deeply regret any inconvenience this temporary pause may cause and want to assure you that our team is committed to addressing any concerns or questions you may have. Our customer support remains available to assist you during this period.
We understand the anticipation that comes with eagerly awaited fashion pieces, and we sincerely apologize for any inconvenience this may cause. Your trust in Vice Eyewear is of utmost importance to us, and we are grateful for your continued support.
Thank you for being a valued member of the Vice Eyewear community. We look forward to serving you with renewed energy and efficiency after the completion of our warehouse maintenance on February 20.
Warm regards,
Vice Eyewear Team
We hope this message finds you well and thriving in the new year. At Vice Eyewear, we prioritize transparency and aim to keep you informed about any developments that may impact your shopping experience. Today, we bring to your attention an important update regarding the processing and shipment of orders.
Starting from now, January 25, until February 20, our team will be conducting our annual warehouse maintenance. This essential process is designed to enhance the efficiency and reliability of our operations, ensuring that we continue to provide you with the exceptional service and products you've come to expect from Vice Eyewear.
What does this mean for you?
1. **Order Processing Pause:** Any orders placed during this period (Jan 25-Feb 20) will be processed starting February 20. We appreciate your understanding and patience as we work diligently to fulfill your orders promptly.
2. **Previously Placed Orders:** If you've already placed an order with us, worry not. Your purchase is not impacted by this delay, with a few exceptions. If your order is among those affected, our customer service team will reach out to you directly to provide support and alternatives.
3. **Exceptional Service Commitment:** We deeply regret any inconvenience this temporary pause may cause and want to assure you that our team is committed to addressing any concerns or questions you may have. Our customer support remains available to assist you during this period.
We understand the anticipation that comes with eagerly awaited fashion pieces, and we sincerely apologize for any inconvenience this may cause. Your trust in Vice Eyewear is of utmost importance to us, and we are grateful for your continued support.
Thank you for being a valued member of the Vice Eyewear community. We look forward to serving you with renewed energy and efficiency after the completion of our warehouse maintenance on February 20.
Warm regards,
Vice Eyewear Team